Welcome to our website. By accessing or using our services, you agree to the following Terms & Conditions. Please read them carefully.

1. General Information

These Terms & Conditions govern your use of our website, online booking system, and all salon services. By continuing to use our platform, you confirm that you are at least 18 years old or using the site under the supervision of a parent/guardian.

2. Appointments & Bookings

Appointments can be booked online, over the phone, or in person.

You must provide accurate contact details while booking.

We reserve the right to decline or reschedule an appointment based on availability or stylist availability.

Some services may require advance payment or a booking deposit.

3. Cancellations & No-Show Policy

Cancellations must be made at least 24 hours before your appointment.

Late cancellations may result in a cancellation fee.

No-shows may require payment in advance for future bookings.

Repeated no-shows may lead to booking restrictions.

4. Service Satisfaction

We strive to deliver high-quality services. If you are not satisfied, please notify us within 48 hours of your appointment.

Correction services must be scheduled within a reasonable timeframe and may be complimentary depending on the situation.

No refunds are offered on completed services, but adjustments may be provided at our discretion.

5. Pricing & Payments

All prices listed on the website are subject to change without notice.

Final pricing may vary depending on hair length, texture, and additional services requested.

We accept major payment methods including cash, card, and digital payments.

Any promotional offers cannot be combined unless specified.

6. Gift Cards & Packages

Gift cards are non-refundable and non-transferable.

Lost, stolen, or expired gift cards will not be replaced.

Packages must be used within their validity period.

7. Personal Belongings

Please take care of your personal items. The salon is not responsible for loss, damage, or theft of belongings brought onto the premises.

8. Health & Safety

Please inform your stylist/therapist of any allergies, sensitivities, or medical conditions before the service.

We reserve the right to refuse service if a client’s condition may pose a health risk.

Children must be supervised at all times in the salon.

9. Website Usage

All content on this website—including images, text, logos, and graphics—is the property of the salon and protected by copyright laws.

Unauthorized use, reproduction, or distribution is prohibited.

We aim to keep information accurate, but we do not guarantee that all content is error-free or up-to-date.

10. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website or services signifies acceptance of any changes.